Terms and Conditions

Welcome to MentoraLink (mentoralinkfast.com). These Terms and Conditions govern the use of our mentoring services, information products, and physical goods related to creative business development. By accessing our offerings, you agree to these terms.

1. Company Information

MentoraLink is registered at ETH Zurich, Rämistrasse 101, 8092 Zurich, Switzerland. Business ID: CHE-629.042.782. Year: 2025. For inquiries, call +41769601395.

2. Services

MentoraLink provides personalized mentoring for creative business, including one-on-one sessions, group workshops, and strategy reviews. Sessions are scheduled in advance and tailored to each project’s goals.

3. Information Products

We offer digital guides, templates, and online courses designed to support your creative projects. All materials are delivered electronically.

4. Physical Goods

We sell branded materials and printed resources. Shipping details and handling instructions are provided at the time of purchase.

5. Refund and Transfer Policy

5.1 Services

If you cancel a scheduled mentoring session at least 24 hours in advance, you may transfer to another available slot or request a credit toward a future session. No refunds are issued for sessions that have already taken place. Cancellations within 24 hours of the session are non-refundable due to preparation requirements.

5.2 Information Products

Digital guides, templates, and online courses may be refunded within 14 days of purchase provided no materials have been accessed or downloaded. Once access is granted, refund requests are not accepted due to the nature of digital delivery.

5.3 Physical Goods

Unopened physical items may be returned within 30 days of receipt, in their original condition. Buyers are responsible for return shipping. Upon inspection, the purchase amount will be reimbursed within 14 days of receipt.

5.4 Non-Refundable Services

Certain bespoke consulting packages and custom projects are explicitly non-refundable due to specialized resources and time allocation. This is communicated before purchase and requires your agreement to proceed.

6. Amendments

MentoraLink reserves the right to amend these terms at any time. Updated terms will be published on mentoralinkfast.com and take effect immediately upon posting.

7. Contact

For questions or assistance, please contact us.